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When Legionella Makes the News, Every Facility Should Pay Attention
Legionella is back in the headlines. In September, the New York City Health Department reported that preliminary testing detected Legionella in ten cooling towers during its investigation of a cluster of Legionnaires' disease cases in the South Bronx. One of those cooling towers was located at Yankee Stadium. That last sentence is understandably the one that generated headlines. But it is important to be precise about what actually happened. The testing was performed using PC
Chantil Cammack
12 hours ago5 min read


The Faucet Tested Negative. So Where Did the Legionella Come From?
When a case of healthcare-associated Legionnaires’ disease occurs, investigators naturally start looking at the building water system. Showers. Sinks. Hot water. Fixtures. That is exactly what investigators did following a case of Legionnaires’ disease at Besançon University Hospital in France. The results created an unusual problem. The hospital water samples were negative. The patient's water flosser was not. A Legionnaires’ Disease Case With an Unexpected Source The case w
Chantil Cammack
6 days ago4 min read


Legionella Even Tries to Get You on Vacation: Why Cruise Ships Need Serious Water Management
When most people picture a cruise vacation, they think about ocean views, warm weather, pools, hot tubs, restaurants, and a week away from the everyday grind. They probably are not thinking about what is happening inside the miles of piping behind the walls of the ship. But Legionella is. Legionella bacteria do not care whether the water system belongs to a hospital, hotel, senior living community, manufacturing facility, or luxury cruise ship. Give the bacteria the right con
Chantil Cammack
Sep 25 min read


A New Water Heater Was Linked to Legionnaires’ Disease. Here’s Why That Matters to Every Facility Manager.
When a facility replaces an aging water heater with brand-new equipment, the assumption is usually simple: the system should now be safer, cleaner, and more reliable. A recently published Legionnaires’ disease investigation shows why that assumption can be dangerous. In July 2026, the CDC's Emerging Infectious Diseases journal published an investigation into cases of Legionnaires’ disease in the Netherlands associated with newly installed residential water heaters. The findin
Chantil Cammack
Aug 264 min read


The First 72 Hours After a Positive Legionella Result: What Facility Leaders Should Do
Receiving a positive Legionella test result can immediately raise difficult questions for a healthcare facility, senior living community, hotel, or other large building. Is there an immediate risk? Who needs to be notified? Should part of the water system be shut down? Does the building need remediation? Should additional samples be collected? The decisions made during the first hours following a positive result can have a significant impact on how effectively the situation i
Chantil Cammack
Aug 175 min read


You Got a Positive Legionella Test. Now What?
A Practical Guide to Responding Quickly, Correctly, and Defensibly Few laboratory reports get the attention of a healthcare facility, senior living community, hotel, or large building operator quite like a positive Legionella result. The first reaction is often concern. How serious is it? Where did it come from? Do we need to shut something down? Who needs to know? Are patients, residents, employees, or guests at risk? What are regulators going to expect? And perhaps most imp
Chantil Cammack
Aug 1010 min read


The Same Water. Two Different Buildings. Two Very Different Risks.
The city delivers the water. Your building determines what happens next. Our article, "The Story of One Drop: The Biggest Misconception About Municipal Water," followed a single drop of water from the treatment plant to the patient shower. Along the way, we watched disinfectant residual decline, water age increase, and conditions become more favorable for microbial growth. But here is the question every facility manager should ask: If two buildings receive water from the same
Chantil Cammack
Aug 54 min read


If Hospital Water Systems Had Personalities
The coworkers every Infection Preventionist knows all too well. Every hospital has them. The dependable coworker. The one who quietly creates problems. The one who only gets attention when something goes wrong. Believe it or not, building water systems have personalities too. While pipes and pumps don't actually have attitudes, the way a water system behaves can tell you a lot about its health, and its potential impact on infection prevention. Let's meet a few familiar faces.
Chantil Cammack
Jul 272 min read


Water Safety Is Bigger Than Legionella: Understanding Today's Water Quality Challenges
When most people think about water safety in healthcare facilities, long-term care communities, commercial buildings, and industrial water systems, one name typically comes to mind: Legionella. Given the severe health risks associated with Legionnaires' disease, that focus is well deserved. According to the Centers for Disease Control and Prevention (CDC), Legionella is the leading cause of reported waterborne disease outbreaks associated with building water systems in the Un
Chantil Cammack
Jul 204 min read


What Every Facility Can Learn from the Recent Legionnaires' Disease Response in New York
Recent reports of Legionnaires' disease in New York have drawn national attention and prompted an extensive public health response. Our thoughts are with the individuals, families, and communities affected as health officials continue their investigation. While each situation is unique and investigations take time to determine the source of exposure, events like these serve as an important reminder of why proactive water management is essential. For facility managers, propert
Chantil Cammack
Jul 153 min read


The Big Difference Between Legionella Treatment Methods: Why Continuous Control Beats Temporary Disinfection
Legionella control is not about finding the strongest chemical or the newest piece of equipment. It is about one question: Can the treatment method maintain measurable control throughout a complex building water system over time? That is where many traditional approaches fall short. Hospitals, skilled nursing facilities, rehab centers, and other healthcare buildings are not simple plumbing systems. They have long pipe runs, hot and cold loops, storage tanks, mixing valves, lo
Chantil Cammack
Jul 810 min read


Every Construction Project Creates a Water Management Challenge
Why Every Renovation Should Include a Water Management Plan When most people think about construction projects in healthcare facilities, they focus on timelines, budgets, and minimizing disruptions to patient care. Few stop to consider what may be happening inside the building's plumbing system. Whether it's a small clinic renovation, a new patient tower, or the replacement of a single wing, nearly every construction project changes how water moves through a facility. Those c
Chantil Cammack
Jun 304 min read


The Forgotten Water Sources in Healthcare
The Water Sources Everyone Forgets About When healthcare facilities think about water management, the focus is usually directed toward the obvious sources: patient room sinks, showers, water heaters, and cooling towers. Those systems certainly deserve attention. They are among the most common areas evaluated during water management programs and Legionella risk assessments. However, some of the greatest risks in a facility often come from the water sources that receive the lea
Chantil Cammack
Jun 223 min read


What Happens Between Quarterly Water Tests?
Most healthcare facilities understand the importance of routine water testing. Quarterly sampling has become a standard part of many water management programs, helping organizations monitor for Legionella and evaluate the overall health of their water systems. But there is an important question that often goes unasked: What happens during the other 89 days between testing events? The reality is that water systems do not remain static between quarterly tests. They are constant
Chantil Cammack
Jun 184 min read


Your Water System Has a Memory
When a patient is discharged, the room is cleaned and prepared for the next occupant. When a maintenance issue is repaired, the work order is closed. When a positive Legionella sample is remediated, many organizations assume the problem has been solved. Unfortunately, water systems do not always work that way. In many healthcare facilities, the plumbing system remembers. Not because pipes can think, but because biofilm, scale, sediment, corrosion, and stagnant water create co
Chantil Cammack
Jun 93 min read


The Most Important Infection Prevention Tool in Your Facility Isn't Technology
Healthcare facilities spend millions of dollars each year on advanced technology designed to improve patient outcomes. Sophisticated air handling systems. UV disinfection devices. Electronic surveillance software. Water treatment systems. Automated dispensing cabinets. Artificial intelligence tools. These technologies are valuable and often necessary. But there is a surprising reality that infection prevention professionals understand better than most: The most important infe
Chantil Cammack
Jun 13 min read


When Prevention Fails, Headlines Follow: Why Every Facility Needs a Water Management Plan
This week alone, two separate chemical tank failures made headlines. One occurred in Garden Grove and another in Washington. Different facilities. Different systems. Different circumstances. But they all point to the same reality: Accidents and incidents happen. Equipment fails. Tanks rupture. Pumps stop working. Sensors malfunction. Human error occurs. Aging infrastructure deteriorates. Even well-managed facilities can experience unexpected problems. The question is not whet
Chantil Cammack
May 273 min read


The Hidden Risk Inside Facility Water Systems: Why Pipes, Dead Legs, Biofilm, Flushing, and Disinfectant Matter
When people think about Legionella risk in large facilities, they often think first about cooling towers or incoming city water. Those are important, but they are only part of the story. In many buildings, the bigger issue is not simply what enters the facility. It is what happens after the water gets inside. A facility water system is not a straight pipe from the city main to the faucet. It is a complex network of hot water loops, cold water lines, storage tanks, recirculati
Chantil Cammack
May 196 min read


The Invisible Wins: Celebrating What You Don’t See in Water Safety
When a building water system is working properly, nobody notices. There are no headlines. No emergency meetings. No outbreak investigations. No patients becoming sick from something that should have been preventable. And honestly, that is the goal. In healthcare and large building environments, success in water safety often looks like absolutely nothing happening at all. That may not sound exciting, but behind every quiet day is a tremendous amount of work, planning, monitori
Chantil Cammack
May 152 min read


We’re Not Immune: Why Infection Prevention Still Matters in 2026
Recent reports of a hantavirus outbreak on a cruise ship are a tragic and sobering reminder of something we don’t talk about enough: Even in 2026, we are not immune to biological risk. First and foremost, situations like this deserve to be approached with respect. These types of outbreaks are often complex, and in many cases, not the result of negligence or error. Some pathogens originate from environmental or external sources that are difficult to predict or fully control. B
Chantil Cammack
May 72 min read
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